In an increasingly customer-driven world, the ability to understand and meet the needs of your target audience is critical to success. In this context, NPS stands out as a powerful tool, capable of providing a clear view of customer satisfaction and loyalty.

But this ebook goes far beyond simply explaining what NPS is and how to calculate it. Here, we’ll explore the nuances of this metric, uncover its secrets, and reveal valuable insights that can transform the way you do business. ⚡